How to apply for nicotine pouches or where to buy

How to apply for nicotine pouches or where to buy

Subject: Nicotine Pouches in Australia – How to Get Started & Where to Purchase

Good day,

Thank you for reaching out, and congratulations on taking steps toward quitting smoking or vaping — that's a great achievement.

To clarify the regulatory situation: nicotine pouches are prescription-only therapeutic goods in Australia and cannot be legally sold at retail or advertised domestically. They may only be supplied with a valid prescription and imported through the personal importation scheme.

For more information, please visit the TGA's nicotine pouch guidance page:https://www.tga.gov.au/products/unapproved-therapeutic-goods/therapeutic-vaping-goods/vaping-hub/nicotine-pouches

How to Obtain a Prescription (if you don't already have one)

You can apply for a nicotine pouch prescription through QuitRx:

  1. Visit www.quitrx.com.au and click Get Started or Login
  2. Once logged in, select Get Pouch Prescription
  3. Complete the intake form and proceed with payment
  4. Upload a valid photo ID (passport, driver's licence, or 18+ card)
  5. We typically respond within 24–48 hours — please check your spam/junk folder if you haven't heard back from us
  6. For support, assistance, or general advice, contact us at support@quitrx.com.au or call +61 1300 115 734

Please note: This is a private prescription service — no Medicare card is required.

Your home/delivery address can be changed at any time and does not need to match the address on your prescription.

Where to Purchase

The following international retailers supply nicotine pouches to Australia. Please note that QuitRx does not endorse any particular supplier and accepts no responsibility for any issues that may arise. It is your responsibility to verify that your chosen supplier is reputable and able to deliver to Australia.

⚠️ If a retailer is based in or shipping from within Australia, or does not request a prescription when ordering, they are most likely operating illegally.

Important: Australian Border Force actively checks imports — please ensure your prescription is valid and readily available when your order arrives. We recommend sending a copy of your prescription to your supplier at the time of ordering to help avoid any delays upon arrival in Australia.

For Overseas Travellers Arriving in Australia

If you are travelling to Australia from overseas, you may use your overseas address when applying for a prescription. Upon arrival, please present your prescription if questioned by border authorities, and we strongly recommend declaring your nicotine pouches on arrival.

Please be aware that there is a maximum quantity you may bring into Australia in accordance with your prescription. As a general guide, this is typically no more than 50 cans/tins, representing a maximum 3-month supply.

Warm regards, QuitRx Phone: +61 1300 115 734 Email: support@quitrx.com.au Website: www.quitrx.com.au